Interview
Interview
Interview
Interview
Veteran Engineer Leading
Veteran Engineer Leading
Veteran Engineer Leading
Veteran Engineer Leading
Tech and Business
Tech and Business
Tech and Business
Tech and Business
Executive Officer, Solutions Division
Executive Officer, Solutions Division
Executive Officer, Solutions Division
Executive Officer, Solutions Division
kazuyoshi Inatomi
kazuyoshi Inatomi
kazuyoshi Inatomi
Kazuyoshi Inatomi
Profile
Profile
Joined Digital Wallet in 2015. He has participated in many large-scale projects, including the development of point systems for leading Japanese retail companies. Currently, as the head of the Solutions Division, he leads the team while applying the expertise he gained on the front lines of development to business strategy.
Joined Digital Wallet in 2015. He has participated in many large-scale projects, including the development of point systems for leading Japanese retail companies. Currently, as the head of the Solutions Division, he leads the team while applying the expertise he gained on the front lines of development to business strategy.
Joined Digital Wallet in 2015. He has participated in many large-scale projects, including the development of point systems for leading Japanese retail companies. Currently, as the head of the Solutions Division, he leads the team while applying the expertise he gained on the front lines of development to business strategy.
Experienced veteran manager
Deep insight and expertise are the keys to project success.
Experienced veteran manager
Deep insight and expertise are the keys to project success.
Experienced veteran manager
Deep insight and expertise are the keys to project success.
── Could you tell us about your position and the work you are responsible for?
── Could you tell us about your position and the work you are responsible for?
I currently oversee the Solutions Division and am mainly responsible for front-end development, including smartphone apps and back-office applications.
I currently oversee the Solutions Division and am mainly responsible for front-end development, including smartphone apps and back-office applications.
── Are there any particular things you focus on to ensure projects run smoothly?
── Are there any particular things you focus on to ensure projects run smoothly?
I make it a point to communicate quickly, both inside and outside the company. From my years of experience, I’ve found that misunderstandings and assumptions tend to accumulate, which can make backtracking much more difficult. That’s why I share progress updates and issues as early as possible and, when necessary, discuss them face-to-face. I’ve realized that communication with speed and sincerity ultimately helps keep projects on a steady course.
I make it a point to communicate quickly, both inside and outside the company. From my years of experience, I’ve found that misunderstandings and assumptions tend to accumulate, which can make backtracking much more difficult. That’s why I share progress updates and issues as early as possible and, when necessary, discuss them face-to-face. I’ve realized that communication with speed and sincerity ultimately helps keep projects on a steady course.
── Have you faced any difficulties while working on a project?
Also, could you tell us how you overcame them?
── Have you faced any difficulties while working on a project?
Also, could you tell us how you overcame them?
One challenge I remember was figuring out how to verify customers who were using accounts that had been leaked before at another company. Many users were older, so we couldn’t use complicated verification steps. We had to try different ways to make it work.
From this experience, I started checking where users had trouble entering information and made changes to fix the problems. It taught me how important it is to design services that are easy and comfortable for users.
One challenge I remember was figuring out how to verify customers who were using accounts that had been leaked before at another company. Many users were older, so we couldn’t use complicated verification steps. We had to try different ways to make it work.
From this experience, I started checking where users had trouble entering information and made changes to fix the problems. It taught me how important it is to design services that are easy and comfortable for users.
── Among the development projects you’ve worked on, which one stands out the most?
── Among the development projects you’ve worked on, which one stands out the most?
It was the development of a payment app for a major retail company. The project was very large, not only because of the number of team members involved but also because of the huge number of app users.
It wasn’t just about building the product. We had to think about how to make it easy for the operations team to manage daily, and also how to create a smooth, stress-free experience for users. It was challenging, but it was also a project with many learning opportunities.
It was the development of a payment app for a major retail company. The project was very large, not only because of the number of team members involved but also because of the huge number of app users.
It wasn’t just about building the product. We had to think about how to make it easy for the operations team to manage daily, and also how to create a smooth, stress-free experience for users. It was challenging, but it was also a project with many learning opportunities.
Nurturing people, cultivating results
Leading the team with a warm gaze
Nurturing people, cultivating results
Leading the team with a warm gaze
Nurturing people, cultivating results
Leading the team with a warm gaze
── When do you feel that there has been progress in technology or within the organization?
── When do you feel that there has been progress in technology or within the organization?
Recently, technologies like AI code completion, which we could hardly imagine before, have become something we can use every day, and I feel this progress constantly. Within our company, we actively use AI to make work more efficient and to spark new ideas, which helps the whole team grow and evolve.
That said, final decisions and quality control are still the role of humans. Tools only show their true value when used well. That’s why I think the ability to use AI wisely, without over-relying on it, will become even more important in the future.
Recently, technologies like AI code completion, which we could hardly imagine before, have become something we can use every day, and I feel this progress constantly. Within our company, we actively use AI to make work more efficient and to spark new ideas, which helps the whole team grow and evolve.
That said, final decisions and quality control are still the role of humans. Tools only show their true value when used well. That’s why I think the ability to use AI wisely, without over-relying on it, will become even more important in the future.
── What do you focus on when managing motivation and developing talent?
── What do you focus on when managing motivation and developing talent?
I focus on 'not being afraid of failure.' I see it as my role to support team members’ ideas and opinions as far as possible and help make them a reality.
Without taking on challenges, there is no progress. I start by exploring possibilities rather than dismissing ideas, encouraging team members to take initiative. I provide direction and opportunities, and step in to support when needed. Even if an idea doesn’t ultimately succeed, I want team members to understand that the experience, insights, and knowledge gained along the way will always help them in the future.
I focus on 'not being afraid of failure.' I see it as my role to support team members’ ideas and opinions as far as possible and help make them a reality.
Without taking on challenges, there is no progress. I start by exploring possibilities rather than dismissing ideas, encouraging team members to take initiative. I provide direction and opportunities, and step in to support when needed. Even if an idea doesn’t ultimately succeed, I want team members to understand that the experience, insights, and knowledge gained along the way will always help them in the future.
── Finally, what do you consider important when building relationships with your team members?
── Finally, what do you consider important when building relationships with your team members?
I focus on creating an environment where everyone feels safe to share their opinions. When I notice a team member’s strengths or efforts, I try to acknowledge them as quickly as possible. I believe that freely expressing gratitude and praise, and maintaining a positive atmosphere where people feel, ‘I’m glad to be on this team,’ is very important for building a strong organization.
From my long experience, I’ve learned that it’s not just technology or systems that produce results, but the trust between people.
I focus on creating an environment where everyone feels safe to share their opinions. When I notice a team member’s strengths or efforts, I try to acknowledge them as quickly as possible. I believe that freely expressing gratitude and praise, and maintaining a positive atmosphere where people feel, ‘I’m glad to be on this team,’ is very important for building a strong organization.
From my long experience, I’ve learned that it’s not just technology or systems that produce results, but the trust between people.
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