Privacy Policy

Privacy Policy

Privacy Policy

Privacy Policy

Privacy Policy

The companies of the Digital Wallet Group (hereinafter referred to as "we") protect your personal information when providing our services (hereinafter referred to as "our services"). This privacy policy explains how we collect and use your personal information through our services on our websites, applications, etc. In this privacy policy, personal information refers to information that can identify a specific individual about you, but does not include aggregated information that does not specifically identify you. We also comply with laws and regulations regarding personal information and handle it appropriately.

The companies of the Digital Wallet Group (hereinafter referred to as "we") protect your personal information when providing our services (hereinafter referred to as "our services"). This privacy policy explains how we collect and use your personal information through our services on our websites, applications, etc. In this privacy policy, personal information refers to information that can identify a specific individual about you, but does not include aggregated information that does not specifically identify you. We also comply with laws and regulations regarding personal information and handle it appropriately.

Article 1 (Acquisition of Personal Information)

Article 1 (Acquisition of Personal Information)

Article 1 (Acquisition of Personal Information)

We obtain your personal information appropriately and do not use false or other illicit means.

We obtain your personal information appropriately and do not use false or other illicit means.

We obtain your personal information appropriately and do not use false or other illicit means.

Article 2 (Data Controller and Data Protection Contact Point)

Article 2 (Data Controller and Data Protection Contact Point)

Article 2 (Data Controller and Data Protection Contact Point)

The company data controller and data protection contact responsible for managing your personal information is as follows. 

 

Digital Wallet Inc. Data Protection Officer 
1F Kioi-cho Park Building, 3-6 Kioi-cho, Chiyoda-ku, Tokyo 102-0094 
Email Address: info@digitalwallet.co.jp 

 

For inquiries, requests, complaints regarding the application of this privacy policy, or the exercise of rights such as correction or deletion of personal information, please contact us by sending a written correspondence to the above address or via email.

The company data controller and data protection contact responsible for managing your personal information is as follows. 

 

Digital Wallet Inc. Data Protection Officer 
1F Kioi-cho Park Building, 3-6 Kioi-cho, Chiyoda-ku, Tokyo 102-0094 
Email Address: info@digitalwallet.co.jp 

 

For inquiries, requests, complaints regarding the application of this privacy policy, or the exercise of rights such as correction or deletion of personal information, please contact us by sending a written correspondence to the above address or via email.

The company data controller and data protection contact responsible for managing your personal information is as follows. 

 

Digital Wallet Inc. Data Protection Officer 
1F Kioi-cho Park Building, 3-6 Kioi-cho, Chiyoda-ku, Tokyo 102-0094 
Email Address: info@digitalwallet.co.jp 

 

For inquiries, requests, complaints regarding the application of this privacy policy, or the exercise of rights such as correction or deletion of personal information, please contact us by sending a written correspondence to the above address or via email.

Article 3 (Information Collected)

Article 3 (Information Collected)

Article 3 (Information Collected)

The types of personal information we collect from our customers are as follows. 

(1) Information provided by customers 

  • Email address 

  • Various information inputted into our applications or websites during the use of our services (name, date of birth, phone number, address, nationality, residency status, residency period, etc.)


(2) Automatically collected information 

  • Device information 

  • Access log information 

  • App and service usage history information 

  • Cookie information 

  • User ID and authentication information granted to customers by us 

The types of personal information we collect from our customers are as follows. 

(1) Information provided by customers 

  • Email address 

  • Various information inputted into our applications or websites during the use of our services (name, date of birth, phone number, address, nationality, residency status, residency period, etc.)


(2) Automatically collected information 

  • Device information 

  • Access log information 

  • App and service usage history information 

  • Cookie information 

  • User ID and authentication information granted to customers by us 

The types of personal information we collect from our customers are as follows. 

(1) Information provided by customers 

  • Email address 

  • Various information inputted into our applications or websites during the use of our services (name, date of birth, phone number, address, nationality, residency status, residency period, etc.)


(2) Automatically collected information 

  • Device information 

  • Access log information 

  • App and service usage history information 

  • Cookie information 

  • User ID and authentication information granted to customers by us 

Article 4 (Purpose of Use of Personal Information)

Article 4 (Purpose of Use of Personal Information)

Article 4 (Purpose of Use of Personal Information)

We will handle your personal information to the necessary extent to achieve the following purposes. 

  1. To complete sales and service transactions with customers 

  2. To address defects, maintain, protect, and improve our services, and provide technical support 

  3. To respond to inquiries regarding services, troubles, etc. 

  4. To use for advertising and marketing

  5. For surveys through online questionnaires 

  6. To comply with applicable laws and regulations, as well as notifications and guidelines from supervisory authorities

  7. To provide proposals and information regarding various products and services offered by us, our affiliates, partners, and member stores

We will handle your personal information to the necessary extent to achieve the following purposes. 

  1. To complete sales and service transactions with customers 

  2. To address defects, maintain, protect, and improve our services, and provide technical support 

  3. To respond to inquiries regarding services, troubles, etc. 

  4. To use for advertising and marketing

  5. For surveys through online questionnaires 

  6. To comply with applicable laws and regulations, as well as notifications and guidelines from supervisory authorities

  7. To provide proposals and information regarding various products and services offered by us, our affiliates, partners, and member stores

We will handle your personal information to the necessary extent to achieve the following purposes. 

  1. To complete sales and service transactions with customers 

  2. To address defects, maintain, protect, and improve our services, and provide technical support 

  3. To respond to inquiries regarding services, troubles, etc. 

  4. To use for advertising and marketing

  5. For surveys through online questionnaires 

  6. To comply with applicable laws and regulations, as well as notifications and guidelines from supervisory authorities

  7. To provide proposals and information regarding various products and services offered by us, our affiliates, partners, and member stores

Article 5 (Safety Management of Personal Information)

Article 5 (Safety Management of Personal Information)

Article 5 (Safety Management of Personal Information)

We will maintain necessary and appropriate security systems and safety measures according to the confidentiality of the personal information collected, stored, and disclosed, in order to prevent unauthorized access, loss, and damage. 
If we delegate all or part of the handling of your personal information to a third party, we will conduct a strict investigation of that third party and require them to have the obligation to handle personal information safely. We will also conduct necessary and appropriate supervision, etc. 

We will maintain necessary and appropriate security systems and safety measures according to the confidentiality of the personal information collected, stored, and disclosed, in order to prevent unauthorized access, loss, and damage. 
If we delegate all or part of the handling of your personal information to a third party, we will conduct a strict investigation of that third party and require them to have the obligation to handle personal information safely. We will also conduct necessary and appropriate supervision, etc. 

We will maintain necessary and appropriate security systems and safety measures according to the confidentiality of the personal information collected, stored, and disclosed, in order to prevent unauthorized access, loss, and damage. 
If we delegate all or part of the handling of your personal information to a third party, we will conduct a strict investigation of that third party and require them to have the obligation to handle personal information safely. We will also conduct necessary and appropriate supervision, etc. 

Article 6 (Retention Period of Personal Information)

Article 6 (Retention Period of Personal Information)

Article 6 (Retention Period of Personal Information)

Personal information will be retained only for the necessary period required for the intended purpose, unless otherwise stipulated by law. We will not keep the personal information beyond the retention period or for purposes other than those for which it was originally collected.

Personal information will be retained only for the necessary period required for the intended purpose, unless otherwise stipulated by law. We will not keep the personal information beyond the retention period or for purposes other than those for which it was originally collected.

Personal information will be retained only for the necessary period required for the intended purpose, unless otherwise stipulated by law. We will not keep the personal information beyond the retention period or for purposes other than those for which it was originally collected.

Article 7 (Sharing Personal Information with Third Parties)

Article 7 (Sharing Personal Information with Third Parties)

Article 7 (Sharing Personal Information with Third Parties)

We may share your personal information within our company only when it is applicable under this privacy policy or in the cases described below.

 

(1) Joint use within the group
We may jointly use the personal information with the following joint users, taking protective measures as follows concerning the personal information by the companies of the Digital Wallet Group.


A) Scope of group companies and users
Each company of the Digital Wallet Group (hereinafter referred to as "we").


B) Items of personal information
(i) Information provided by you

  • Email

  • Email address

  • Various information entered on our website, applications, etc. while using our services (name, date of birth, phone number, address, etc.)

(ii) Information automatically collected

  • Device information

  • Access log information

  • App and service usage history information

  • Cookie information

  • User ID and authentication information assigned to you by us


C) Purpose of use by those who use jointly

  • Scope of purposes described in Article 4


D) Name or title of the person responsible for the management of jointly used personal information

  • Digital Wallet Co., Ltd.


(2) Third parties involved in our services
We may provide services and products offered by third parties to you in cooperation with those third parties through our services. In such cases, we may share your personal information related to those services and products with the third parties.


(3) Third-party service providers
We may collaborate with other companies or employ external individuals for the purpose of providing functionalities on our services on our behalf.
These third-party service providers may access and use the personal information necessary to provide those functionalities, but they cannot use it for any purpose other than achieving that purpose.


(4) Legal protection and law enforcement agencies
We may disclose personal information to law enforcement agencies if we determine it is appropriate for legal compliance or necessary to protect the rights, property, safety, etc. of us or our customers.
Moreover, if there is a possibility that your personal information could be shared with third parties other than as described above, you will receive prior notice from us, and you can choose not to allow us to share your personal information with the third parties.

We may share your personal information within our company only when it is applicable under this privacy policy or in the cases described below.

 

(1) Joint use within the group
We may jointly use the personal information with the following joint users, taking protective measures as follows concerning the personal information by the companies of the Digital Wallet Group.


A) Scope of group companies and users
Each company of the Digital Wallet Group (hereinafter referred to as "we").


B) Items of personal information
(i) Information provided by you

  • Email

  • Email address

  • Various information entered on our website, applications, etc. while using our services (name, date of birth, phone number, address, etc.)

(ii) Information automatically collected

  • Device information

  • Access log information

  • App and service usage history information

  • Cookie information

  • User ID and authentication information assigned to you by us


C) Purpose of use by those who use jointly

  • Scope of purposes described in Article 4


D) Name or title of the person responsible for the management of jointly used personal information

  • Digital Wallet Co., Ltd.


(2) Third parties involved in our services
We may provide services and products offered by third parties to you in cooperation with those third parties through our services. In such cases, we may share your personal information related to those services and products with the third parties.


(3) Third-party service providers
We may collaborate with other companies or employ external individuals for the purpose of providing functionalities on our services on our behalf.
These third-party service providers may access and use the personal information necessary to provide those functionalities, but they cannot use it for any purpose other than achieving that purpose.


(4) Legal protection and law enforcement agencies
We may disclose personal information to law enforcement agencies if we determine it is appropriate for legal compliance or necessary to protect the rights, property, safety, etc. of us or our customers.
Moreover, if there is a possibility that your personal information could be shared with third parties other than as described above, you will receive prior notice from us, and you can choose not to allow us to share your personal information with the third parties.

We may share your personal information within our company only when it is applicable under this privacy policy or in the cases described below.

 

(1) Joint use within the group
We may jointly use the personal information with the following joint users, taking protective measures as follows concerning the personal information by the companies of the Digital Wallet Group.


A) Scope of group companies and users
Each company of the Digital Wallet Group (hereinafter referred to as "we").


B) Items of personal information
(i) Information provided by you

  • Email

  • Email address

  • Various information entered on our website, applications, etc. while using our services (name, date of birth, phone number, address, etc.)

(ii) Information automatically collected

  • Device information

  • Access log information

  • App and service usage history information

  • Cookie information

  • User ID and authentication information assigned to you by us


C) Purpose of use by those who use jointly

  • Scope of purposes described in Article 4


D) Name or title of the person responsible for the management of jointly used personal information

  • Digital Wallet Co., Ltd.


(2) Third parties involved in our services
We may provide services and products offered by third parties to you in cooperation with those third parties through our services. In such cases, we may share your personal information related to those services and products with the third parties.


(3) Third-party service providers
We may collaborate with other companies or employ external individuals for the purpose of providing functionalities on our services on our behalf.
These third-party service providers may access and use the personal information necessary to provide those functionalities, but they cannot use it for any purpose other than achieving that purpose.


(4) Legal protection and law enforcement agencies
We may disclose personal information to law enforcement agencies if we determine it is appropriate for legal compliance or necessary to protect the rights, property, safety, etc. of us or our customers.
Moreover, if there is a possibility that your personal information could be shared with third parties other than as described above, you will receive prior notice from us, and you can choose not to allow us to share your personal information with the third parties.

Article 8 (Customer Rights, Disclosure and Correction of Personal Information)

Article 8 (Customer Rights, Disclosure and Correction of Personal Information)

Article 8 (Customer Rights, Disclosure and Correction of Personal Information)

If a customer requests the disclosure, correction, addition, or deletion of personal information, we will respond promptly. If we cannot confirm that the request comes from the customer themselves, we will not respond. 

Moreover, if any of the following applies and we determine that it is necessary to delete personal information, we will delete the customer's relevant personal information to the appropriate and feasible extent. 

  1. If the customer requests the withdrawal of consent for the collection and use of personal information 

  2. If the customer objects to our handling of personal information and there is no reasonable basis for such handling 

  3. If the customer's personal information has been processed illegally  

  4. If it is necessary to comply with the customer's legal obligations

  5. If the customer believes that their rights or legitimate interests are at risk

If a customer requests the disclosure, correction, addition, or deletion of personal information, we will respond promptly. If we cannot confirm that the request comes from the customer themselves, we will not respond. 

Moreover, if any of the following applies and we determine that it is necessary to delete personal information, we will delete the customer's relevant personal information to the appropriate and feasible extent. 

  1. If the customer requests the withdrawal of consent for the collection and use of personal information 

  2. If the customer objects to our handling of personal information and there is no reasonable basis for such handling 

  3. If the customer's personal information has been processed illegally  

  4. If it is necessary to comply with the customer's legal obligations

  5. If the customer believes that their rights or legitimate interests are at risk

If a customer requests the disclosure, correction, addition, or deletion of personal information, we will respond promptly. If we cannot confirm that the request comes from the customer themselves, we will not respond. 

Moreover, if any of the following applies and we determine that it is necessary to delete personal information, we will delete the customer's relevant personal information to the appropriate and feasible extent. 

  1. If the customer requests the withdrawal of consent for the collection and use of personal information 

  2. If the customer objects to our handling of personal information and there is no reasonable basis for such handling 

  3. If the customer's personal information has been processed illegally  

  4. If it is necessary to comply with the customer's legal obligations

  5. If the customer believes that their rights or legitimate interests are at risk

Article 9 (Regarding the Use of Google Analytics)

Article 9 (Regarding the Use of Google Analytics)

Article 9 (Regarding the Use of Google Analytics)

We may use Google Analytics to understand how our site is being used. Google Analytics uses cookies issued by us to collect, record, and analyze your access history to our site on behalf of Google. We receive analytical results from Google without identifying individuals, allowing us to grasp access information about this site. Please see the following page for more information on how Google Analytics collects and processes data. 

Google's data usage when users engage with Google partner sites and apps:

https://policies.google.com/technologies/partner-sites?hl=en 
You can stop information collection by Google Analytics by disabling it via your browser's add-on settings.
 
Google Analytics Opt-out Add-on:
 https://tools.google.com/dlpage/gaoptout?hl=en 
The customer information collected by Google Analytics is managed according to Google Inc.'s privacy policy. 

Google Analytics Terms of Service:
https://marketingplatform.google.com/about/analytics/terms/en/ 

Google Privacy Policy:

https://policies.google.com/privacy?hl=en 
(Google Analytics™ is a trademark of Google Inc.) 

We may use Google Analytics to understand how our site is being used. Google Analytics uses cookies issued by us to collect, record, and analyze your access history to our site on behalf of Google. We receive analytical results from Google without identifying individuals, allowing us to grasp access information about this site. Please see the following page for more information on how Google Analytics collects and processes data. 

Google's data usage when users engage with Google partner sites and apps:

https://policies.google.com/technologies/partner-sites?hl=en 
You can stop information collection by Google Analytics by disabling it via your browser's add-on settings.
 
Google Analytics Opt-out Add-on:
 https://tools.google.com/dlpage/gaoptout?hl=en 
The customer information collected by Google Analytics is managed according to Google Inc.'s privacy policy. 

Google Analytics Terms of Service:
https://marketingplatform.google.com/about/analytics/terms/en/ 

Google Privacy Policy:

https://policies.google.com/privacy?hl=en 
(Google Analytics™ is a trademark of Google Inc.) 

We may use Google Analytics to understand how our site is being used. Google Analytics uses cookies issued by us to collect, record, and analyze your access history to our site on behalf of Google. We receive analytical results from Google without identifying individuals, allowing us to grasp access information about this site. Please see the following page for more information on how Google Analytics collects and processes data. 

Google's data usage when users engage with Google partner sites and apps:

https://policies.google.com/technologies/partner-sites?hl=en 
You can stop information collection by Google Analytics by disabling it via your browser's add-on settings.
 
Google Analytics Opt-out Add-on:
 https://tools.google.com/dlpage/gaoptout?hl=en 
The customer information collected by Google Analytics is managed according to Google Inc.'s privacy policy. 

Google Analytics Terms of Service:
https://marketingplatform.google.com/about/analytics/terms/en/ 

Google Privacy Policy:

https://policies.google.com/privacy?hl=en 
(Google Analytics™ is a trademark of Google Inc.) 

Article 10 (International Data Transfer)

Article 10 (International Data Transfer)

Article 10 (International Data Transfer)

International data transfer refers to the transfer of personal information outside the European Economic Area ("EEA").
Our business requires the transfer of personal information between our group companies or third parties located outside the EEA, including Japan. When transferring personal information outside the EEA, we will take appropriate security measures to protect your privacy rights as outlined in this privacy policy.
By providing personal data, you are deemed to consent to this transfer, storage, or processing. 
If you feel that your personal information is not being processed in accordance with the GDPR (General Data Protection Regulation), you have the right to lodge a complaint with the relevant regulatory authority. 

International data transfer refers to the transfer of personal information outside the European Economic Area ("EEA").
Our business requires the transfer of personal information between our group companies or third parties located outside the EEA, including Japan. When transferring personal information outside the EEA, we will take appropriate security measures to protect your privacy rights as outlined in this privacy policy.
By providing personal data, you are deemed to consent to this transfer, storage, or processing. 
If you feel that your personal information is not being processed in accordance with the GDPR (General Data Protection Regulation), you have the right to lodge a complaint with the relevant regulatory authority. 

International data transfer refers to the transfer of personal information outside the European Economic Area ("EEA").
Our business requires the transfer of personal information between our group companies or third parties located outside the EEA, including Japan. When transferring personal information outside the EEA, we will take appropriate security measures to protect your privacy rights as outlined in this privacy policy.
By providing personal data, you are deemed to consent to this transfer, storage, or processing. 
If you feel that your personal information is not being processed in accordance with the GDPR (General Data Protection Regulation), you have the right to lodge a complaint with the relevant regulatory authority. 

Article 11 (Changes to this Policy)

Article 11 (Changes to this Policy)

Article 11 (Changes to this Policy)

We may modify this privacy policy at any time as necessary. The revised privacy policy will take effect from the time it is posted on our services, unless otherwise specified by us.

We may modify this privacy policy at any time as necessary. The revised privacy policy will take effect from the time it is posted on our services, unless otherwise specified by us.

We may modify this privacy policy at any time as necessary. The revised privacy policy will take effect from the time it is posted on our services, unless otherwise specified by us.

Last revised: April 1, 2022
Digital Wallet Corporation

Last revised: April 1, 2022
Digital Wallet Corporation

Last revised: April 1, 2022
Digital Wallet Corporation